How to calculate freight cost?
Our manager will calculate the cost of cargo delivery after receiving all the necessary information on the cargo from you. The cost depends on the following parameters: pickup and delivery address; whether it will be a full load or partial; cargo weight; the number of pallets and their dimensions; nature of the cargo (dangerous or not dangerous); description of the cargo and its value; other.
What is the delivery time?
Delivery time depends on the transportation route, mode of transportation and whether it will be full load or partial load: Europe - Uzbekistan 20-25 days; Russia - Uzbekistan 10-14 days; China - Uzbekistan 25-30 days.
Is it possible to order transportation of several cargoes at once?
Of course it is. If you provide all the necessary information about the cargo, our manager will calculate the cost of transporting each cargo.
What is cargo consolidation?
Cargo consolidation is the assembly of several shipments from different customers to be delivered via a similar route.
How to track the cargo?
Enter the serial number of your cargo in the "Cargo Tracking" section of the main menu of our website.
Can STARWAYS LOGISTICS pack the cargo?
Yes, we offer both simple and modern packaging options. The cost of the service depends on the amount of materials, type of packaging and rates at a particular branch.
What is the safest way to transport bulk cargo?
The safest and most modern way is to transport bulk cargo in liners in gondola cars and containers. These liners are completely sealed, which protects the cargo from being blown out and lost through cracks in the gondola car structure. They are ideal for transporting grain crops and are a more economical option compared to specialized cars. The liners prevent the cargo from coming into contact with the walls of the car, which simplifies the unloading process and eliminates the product from sticking. They also protect the cargo from contamination during transportation and precipitation. For more information about this service, please visit the page
transportation of bulk and liquid cargo.
How to arrange urgent delivery of oversized cargo?
To arrange urgent delivery of oversized cargo, in addition to the dimensions and weight, you will need photographs, diagrams or sketches of the cargo. Provide this information to our managers, and we will quickly calculate the rate and promptly arrange delivery to any point. For detailed information about this service, visit the
oversized cargo transportation page.
Is STARWAYS LOGISTICS authorized to transport dangerous goods?
Yes, STARWAYS LOGISTICS carries out transportation of dangerous goods by rail. For more information about this service, please visit
dangerous goods transportation page.
What cargo is subject to mandatory lathing?
The following cargo must be crated:
- cargo with sharp protruding parts;
- any liquids in any packaging;
- unpackaged metal products and rolled metal products;
- upholstered furniture;
- furniture containing glass and plastic elements;
- fragile interior items (chandeliers, vases, mirrors, sculptures, etc.);
- boats, motorboats, snowmobiles, jet skis, ATVs, motorcycles;
- products made of glass, ceramics, porcelain, earthenware and other fragile materials.
What to do if the cargo does not arrive on time?
In case of 100% prepayment, we are ready to reduce the cost of transportation by the number of delayed days. That is, to take on the obligation to offer a discount.
What guarantees can StarWays Logistics provide, in addition to the consignment note, regarding the safety of the cargo?
We pay the client the full cost of damage to the cargo if there is a report and inspection by customs officers at unloading.
